Export a PST file from Outlook
Outlook for Windows puts a copy of a mailbox, or of a few folders, into a .pst file through its import and export wizard. The steps below are those of classic Outlook for Windows.
Step by step
Open the wizard
File, Open & Export, Import/Export.
Choose export
"Export to a file", then "Outlook Data File (.pst)".
Choose what
Select the whole mailbox or a folder, and tick "Include subfolders".
Choose where
Give the file's location and name, then Finish.
No password
Outlook offers an optional password: leave the fields empty and confirm.
Good to know
- A password-protected PST is not opened by Klarinbox: the protection is not bypassed.
- If Outlook keeps only part of the mailbox offline (the mail-to-keep-offline setting), the export may hold only that part: check the dates.
- The new Outlook for Windows and Outlook on the web do not offer this wizard; classic Outlook is needed, or help from the mail administrator.
- For a departed employee's Microsoft 365 mailbox, the administrator exports it to PST from Microsoft Purview's search and export tools.
- Outlook for Mac exports to .olm, which Klarinbox does not read.
Then, in Klarinbox
Drop the .pst on Open a PST file: its folders appear, search covers subjects, senders and bodies, and messages marked personal are set aside by default. A generated 6 GB PST shows up there in 4.3 seconds in Edge.
Frequently asked questions
- What if Outlook is no longer installed?
- The PST opens without Outlook, on Open a PST file. Outlook or the mail administrator is only needed to EXPORT it.